Responsible Gaming

Our commitment

Gambling should be enjoyable, but it can lead to addiction if not managed properly. We recognise this risk and enforce strict player protection measures across our platform. Sports and racing betting is designed as entertainment, not a source of income. If at any point betting stops being fun, it is time to step back and reassess your approach.

Licensing and standards

We operate as a licensed Australian bookmaker and enforce responsible gambling standards in line with our licence S/W/BIo/51/2016. Every account on our platform is subject to mandatory player protection tools including deposit limits, loss limits and self-exclusion options. We actively monitor our platform to confirm these standards are maintained at all times.

Responsible betting principles

To help manage your betting activity, consider the following principles:

• Treat every bet as entertainment, not a way to make money.
• Set a clear budget before each session and stick to it regardless of outcomes.
• Only bet with funds you can afford to lose.
• Never chase losses by increasing your stake after a losing bet.
• Avoid betting when under the influence of alcohol or drugs.
• Take regular breaks, especially during extended betting sessions.
• Never borrow money or use credit to fund your betting activity.

Account tools

All accounts include built-in responsible gambling tools accessible directly from your profile. You can set daily, weekly or monthly deposit and loss limits to control your spending. These limits take effect immediately and any request to increase them is subject to a cooling-off period. If betting becomes too significant in your life, you can request a temporary or permanent account closure by contacting our support team via live chat or email.

Self-exclusion

If you feel unable to gamble responsibly, we offer a self-exclusion feature. This voluntary action allows you to exclude yourself from the platform for a chosen period. During the self-exclusion period, you will not be able to log in, deposit or place any bets on sports or racing markets. Marketing communications will also be paused for the duration of your exclusion.

External support

Australian players can also register with Gambling Help Online, a national support service accessible 24/7. This service provides free counselling and practical support for anyone affected by gambling in Australia. You can reach them by phone on 1800 858 858 or via online chat at their website. Registration is free and all support is confidential.

Underage gambling prevention

We strictly prohibit underage access to our platform. Age verification at 18+ is required for all accounts before any deposit or bet is accepted. If you share your device with minors, it is your responsibility to secure they cannot access your account. We recommend using parental control software to block access to gambling websites on shared devices.

Warning signs

It is important to recognise when gambling may be becoming a problem. Common warning signs include:

• Spending more money on betting than you can afford.
• Neglecting work, family or personal responsibilities because of gambling.
• Feeling anxious, irritable or restless when not betting.
• Hiding your gambling activity from friends or family.
• Borrowing money or selling possessions to fund betting activity.
• Repeatedly trying to win back losses with larger bets.

If you or someone you know shows any of these signs, we strongly encourage you to seek help through the resources listed below.

Support resources

These organisations offer free, confidential support for anyone affected by gambling problems in Australia:

• Gambling Help Online provides free counselling and support 24/7 for Australians affected by gambling. Call 1800 858 858 or chat online at their website.
• Gambling Help NSW offers free, confidential counselling and practical tools for players concerned about their gambling habits.
• Gambling Therapy is a global service providing free online support, including live chat and email counselling, for anyone affected by gambling.
• Lifeline Australia provides 24/7 crisis support and suicide prevention services. Call 13 11 14 if gambling is affecting your mental health.

We encourage anyone facing challenges with gambling to seek assistance. You are not alone, and help is accessible. These resources can be found in the footer of our site for easy access at any time.